Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract.
About IT Health
IT Health's solutions help professionals flourish.
IT Health is a privately owned IT Support, IT Management and Cyber Security company that has been providing professional IT Services since 2010. We are proud to boast a strong team of IT engineers who thrive on solving our client’s IT problems and meeting their business needs. Our goal is to always exceed our client’s expectations and form long-term, mutually beneficial relationships.
What We Do
Over the last 12 years we have seen, and resolved, any IT issue you may be facing. Our services include: IT Supply and implementation, IT support and proactive maintenance, cyber security and IT management and consultation.
Who We Help?
We focus on businesses that supply professional services. Our clients are highly dependent on their IT Solutions. It is essential that IT helps to improve their productivity and data is protected from unauthorised access or loss.
Why Choose Us
We have proven IT Solutions and processes to help you move your business forward safely. Our loyal, highly experienced and qualified technicians rely on these to provide exceptional service.
Why IT Health’s Services?
IT Health have the expertise and resources required to design, develop, implement, support and manage the reliable and secure technology platforms that professionals need. Thereby giving you the time and confidence to focus on running your business.
Here are 5 reasons why you should choose us to build and maintain your IT infrastructure and support your staff. Our commitment is to provide and support solutions that will enhance your productivity, reduce your risk and give you a competitive advantage.
People
IT Health understands that our people impact the success of our business. We hire people who are smart, qualified, dedicated and loyal.
Service
We have a proven track record of providing superior customer service and ensuring that clients are always satisfied with our work.
Support
IT Health’s technicians are trustworthy, dedicated and experienced. They will always go the extra mile to solve your IT issues.
Quality
We are committed to deliver outstanding, leading edge IT solutions that add real value to your business and go beyond what is expected.
Experience
IT Health has 12 years of experience supporting respected South African professionals and a variety of other businesses.
IT Health's Leadership
Anthony Maunder
Managing Director
Daniel Esterhuyse
Business Growth
Alistair Elliot-Wilson
Technical Manager - R&D Head
Lendl Ally
General Manager
Jiten Kassen
Site Manager
Direll Kassen
Site Manager
Arno V d Westhuizen
Site Manager
Soji Boboye
Site Manager
Jean Cronje
Technical Specialist
Shaun de Sousa
Administration Manager
Frequently Asked Questions
What are managed IT services?
Simply put, IT Health’s managed IT service means we take care of your entire information technology environment. We manage all your hardware and software sourcing, configuration, cyber security, technical support and IT staffing needs. It also means IT Health acts as your technical consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running safely.
What kind of response times can I expect?
We work with each client to establish a service level agreement (SLA). Our measurable SLAs specify clear consequences (usually penalties) for not meeting agreed-upon expectations.
How long is a managed services contract for?
What types of systems do you support?
We pride ourselves on being “ecosystem agnostic”. Whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.
What does having Managed IT Services cost?
Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.
How does a flat rate billing save me money?
Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customise each service package for your unique business, so you only pay for what you need. IT Health serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!
What if we already have an internal IT department?
No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, IT Health makes it simple with an affordable and customized flat rate service plan.
What should I do before I call for help?
When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system.
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SOME OF OUR CLIENTS
The level of service we have received is of a very high standard and I have no hesitation in recommending IT Health's services to other firms within the Bar.
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Robert Stockwell SC
Advocates Group 21
I have been a recipient of network and IT services from IT Health over a period of some seven years. I have been extremely happy with the nature and extent of the IT services provided.
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Noel Graves SC
Advocates Group One
I unreservedly recommend and support IT Health which has proven to be most reliable and professional.
"
Arnold Subel SC
Advocates Group 621
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