about

IT Health

About IT Health

IT Health's solutions help professionals flourish.

IT Health is a privately owned IT Support, IT Management and Cyber Security company that has been providing professional IT Services since 2010. We are proud to boast a strong team of IT engineers who thrive on solving our client’s IT problems and meeting their business needs. Our goal is to always exceed our client’s expectations and form long-term, mutually beneficial relationships.

What We Do

Over the last 12 years we have seen, and resolved, any IT issue you may be facing. Our services include: IT Supply and implementation, IT support and proactive maintenance, cyber security and IT management and consultation.

What We Do

Who We Help?

We focus on businesses that supply professional services. Our clients are highly dependent on their IT Solutions. It is essential that IT helps to improve their productivity and data is protected from unauthorised access or loss.

Who We Help?

Why Choose Us

We have proven IT Solutions and processes to help you move your business forward safely. Our loyal, highly experienced and qualified technicians rely on these to provide exceptional service.

Why Choose Us
IT Health Party

Why IT Health’s Services?

IT Health have the expertise and resources required to design, develop, implement, support and manage the reliable and secure technology platforms that professionals need. Thereby giving you the time and confidence to focus on running your business.

Here are 5 reasons why you should choose us to build and maintain your IT infrastructure and support your staff. Our commitment is to provide and support solutions that will enhance your productivity, reduce your risk and give you a competitive advantage.

People

IT Health understands that our people impact the success of our business.  We hire people who are smart, qualified, dedicated and loyal.

People

Service

We have a proven track record of providing superior customer service and ensuring that clients are always satisfied with our work.

Service

Support

IT Health’s technicians are trustworthy, dedicated and experienced. They will always go the extra mile to solve your IT issues.

Support

Quality

We are committed to deliver outstanding, leading edge IT solutions that add real value to your business and go beyond what is expected.

Quality

Experience

IT Health has 12 years of experience supporting respected South African professionals and a variety of other businesses.

Experience

IT Health's Leadership

Anthony Maunder

Anthony Maunder

Managing Director
Daniel Esterhuyse

Daniel Esterhuyse

Business Growth
Alistair Elliot-Wilson

Alistair Elliot-Wilson

Technical Manager - R&D Head
Lendl Ally

Lendl Ally

General Manager
Jiten Kassen

Jiten Kassen

Site Manager
Direll Kassen

Direll Kassen

Site Manager
Arno V d Westhuizen

Arno V d Westhuizen

Site Manager
Soji Boboye

Soji Boboye

Site Manager
Jean Cronje

Jean Cronje

Technical Specialist
Shaun de Sousa

Shaun de Sousa

Administration Manager

Frequently Asked Questions

What are managed IT services?

Simply put, IT Health’s managed IT service means we take care of your entire information technology environment. We manage all your hardware and software sourcing, configuration, cyber security, technical support and IT staffing needs. It also means IT Health acts as your technical consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running safely.

What kind of response times can I expect?

We work with each client to establish a service level agreement (SLA). Our measurable SLAs specify clear consequences (usually penalties) for not meeting agreed-upon expectations.

How long is a managed services contract for?

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract.

What types of systems do you support?

We pride ourselves on being “ecosystem agnostic”. Whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Amazon or Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you.

What does having Managed IT Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customise each service package for your unique business, so you only pay for what you need. IT Health serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, IT Health makes it simple with an affordable and customized flat rate service plan.

What should I do before I call for help?

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system.

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SOME OF OUR CLIENTS
Group One Advocates
Advocates Group 621
Primeserv Group Limited
Lowndes Dlamini Attorneys
ASK Financial Services
Advocates Group 21
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